Happy friction is like a speed bump. It’s something you add on purpose to make people pause. Ideally, not because you’re afraid to delegate, but because the cost of getting it wrong is higher than the cost of going slow. It’s friction that sends a message: this matters.
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Happy Friction
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Happy friction is like a speed bump. It’s something you add on purpose to make people pause. Ideally, not because you’re afraid to delegate, but because the cost of getting it wrong is higher than the cost of going slow. It’s friction that sends a message: this matters.